One of the most common scenarios Joe Taylor Restoration (JTR) helps customers with is leaking shower water damage. Whether the cause is the shower head, shower tray, grout issues or something else, if water begins to flow where it shouldn’t, it can become a major problem. Leaking shower water damage can occur not only in the bathroom, but also in the surrounding rooms and/or on floors below if the leak is not addressed.

In our JTR end of November Customer Spotlight, we focus on Sandi and her experience with leaking shower water damage in Lake Mary, Florida. Sandi knew her shower was leaking, but couldn’t identify the source. After she spoke to her insurance company, she called Joe Taylor Restoration, and we came out right away to provide restoration services and some further direction.

We were advised to contact Joe Taylor Restoration by our insurance company after finding evidence of a leak in our shower. Brandon was the first person we had contact with and he was very helpful in answering all my questions, and setting up the needed equipment to dry up the walls. He explained the process and what would be happening next along with advising us to seek a leak detector to determine the exact area of the leak. We met Jay Tessmer shortly thereafter who did a very detailed examination of the damage, and his final report was very thorough. Both gentlemen were kind, patient and professional. I would not hesitate to recommend Joe Taylor Restoration. 

We are thrilled that Sandi had a great experience with JTR and our team throughout the water damage restoration process! If you or someone you know is in need of water, fire, mold or biohazard restoration services, don’t hesitate to contact Joe Taylor Restoration. We will see to it that the property is restored, and that the customer has the very best service experience all along the way.

PROVIDING AN UNMATCHED SERVICE EXPERIENCE®