Customer Spotlight: Daytona Beach, Florida

spotlight daytona beachMay’s Joe Taylor Restoration Customer Spotlight: Daytona Beach, Florida focuses on the kind of review we love to see and share with all of you! 

In it, Gaetano highlights our professionalism, quality, responsiveness, and value. But his comment that our customer service exceeded his expectations, means that we met the goal for which we always aim- to provide an unmatched service experience to every one of our customers.

“I would like to let it be known how professional, attentive, courteous, well informed and how patient the technicians were. I was very impressed with the way Joe Taylor Restoration handled that situation and how they explained the procedure.  Customer service exceeded my expectations. They made a horrible situation easier to deal with. My thanks to the team for their professionalism.  Had water damage and also was treated for mold. Excellent Job!!

Gaetano was faced with not only water damage, but also mold damage, and reached out to Joe Taylor Restoration, frustrated and desperate for help. JTR not only completed both water restoration and mold remediation quickly and effectively, but the technicians also have Gaetano peace of mind.

Our technicians clearly reported their findings to Gaetano in a timely manner, and explained in detail every step of the recovery process as it pertained to his property. They provided a comprehensive estimate that included photographs and properly completed paperwork, communicating all pertinent information to the insurance carrier within 48 hours of job completion. Our team was so thorough and professional that they met and even exceeded Gaetano’s expectations.

If you or your customers are in need of water , fire, mold or biohazard restoration services, contact Joe Taylor Restoration right away. We will complete the job with excellence, providing property owners with an unmatched service experience from start to finish.