Customer Spotlight: Ocala, Florida- Slab Leak Water Damage

slab leak water damageJoe Taylor Restoration‘s June Customer Spotlight: Ocala, Florida is focused on one of our valued customers, Donna, and her experience with slab leak water damage. A slab leak is a leak that occurs in the piping that runs beneath the concrete foundation of a home or business. These leaks can be very dangerous because they can easily go undetected and create major water damage or even cause an entire foundation to collapse.

Thankfully, that did not happen in Donna’s case. Soaked carpeting in several areas of her home indicated that there was a problem, and she contacted her insurance company right away. But the slab leak water damage still needed to be addressed, and Joe Taylor Restoration was just the company to do it.

We are new to Florida and had a slab leak that soaked thru the carpeting and some of the sheetrock in our new home and weren’t sure who to call. But our Insurance company contacted Joe Taylor Restoration’s office and Brandon & Jason responded right away! They arrived right after the plumber and got right to work removing the carpet & padding and whatever else was wet & set up the drying systems. They explained what they were doing and came back when they said! This crew was very professional, personable and efficient. We would highly recommend your company!

Thank you, Donna! We are so glad you had a great experience with our company’s quick response, communication, timeliness, professionalism, and efficiency despite the frustration of slab leak water damage.

Should mold, fire, water or biohazard restoration services become necessary, Joe Taylor Restoration would love to help you or your customers. It is our goal to provide each of our customers, like Donna, with the very best in customer service and a job done with excellence every time.