Customer Spotlight: Orlando, Florida- Trauma Cleanup

trauma cleanupHappy (almost) Thanksgiving from Joe Taylor Restoration (JTR)! Let us start out by saying how grateful we are for our insurance carrier and agency partners, as well as, of course, our customers! To show some of that appreciation, we’d like to highlight one of our amazing customers, Jon, in this November Customer Spotlight: Orlando, Florida. Jon needed some help with biohazard/ trauma cleanup when his Uncle had an unfortunate fall in his home:

We used Joe Taylor Restoration to do some cleanup at my Uncle’s home after he took a horrific fall and left quite a mess in three separate rooms. I worked with J.C. to coordinate the set-up time for the service and he was just fantastic to work with! He always called or texted me back quickly and was super flexible to work with my schedule. Rodolfo was the Technician who showed up and did the work and he was just incredible. I have never seen anyone work so hard for almost 5 hours straight and the job he did was exemplary. My Uncle’s place is now in amazing shape thanks to his hard work and effort. I would offer my highest recommendation for Joe Taylor Restoration.

Thank you so much for your kind words, Jon. We know that trauma cleanup can be upsetting and totally overwhelming. We are so glad to hear that our technicians were communicative, flexible, on time, hardworking, and did an exemplary job. Those are all things we strive for in every restoration situation, but especially when dealing with biohazard/ trauma cleanup. We want to be sure that we bring a sense of calm to our customers in the midst of very stressful circumstances.

At JTR, we greatly appreciate our partners and our customers and strive to provide an unmatched service experience in every situation. If you or one of your customers are in need of water, fire, mold or biohazard damage restoration services, do not hesitate to contact us! We would love to help, and add you to our list of of people and things to be thankful for.