Customer Spotlight: Palm Beach Gardens, Florida
Thursday, May 27, 2021
With Florida’s hurricane season arriving just around the corner on June 1, we thought we would highlight storm and water damage in this month’s Customer Spotlight: Palm Beach Gardens, Florida.
In the below letter, Jane details how we helped her with water damage restoration following Tropical Storm Eta. She also expresses her appreciation for our technicians, particularly Matt, who provided her with impeccable service- the kind of service we aim for on every job for every customer.
Dear Joe Taylor Restoration,
Tropical winds and rain from Eta got into my master bedroom window due to a faulty installation. Extensive damage was done.
My insurance company contracted with your company, which responded almost immediately. All of the technicians who did the mitigation, and then the remediation, were professional, highly capable, and respectful… always willing and offering to help.
Matt Quercia was “the face” of your company, as the estimator. He was incredibly responsive, efficient, knowledgeable, kind and helpful. Nothing was ever too much to ask of him. Matt is a true professional and a kind human being. I was able to reduce my stress considerably while in his reassuring, capable hands. He is truly an asset to your company.
I am very grateful that your company was there for me.
Jane, we are so glad we could be of service in your time of need. Thank you for your kind words.
As hurricane season begins, Joe Taylor Restoration is here to help with your water damage restoration needs, no matter how big or small. Additionally, we are ready and able to address all types of property emergencies, including mold, fire, and biohazard. Whether in Miami, Orlando, Tampa, Jacksonville, or almost anywhere else in the state, contact us. You can count on Joe Taylor Restoration for a quick response, a job well done, and the very best customer service in the industry.
PROVIDING AN UNMATCHED SERVICE EXPERIENCE℠.