Lately, we have been focusing more on the wonderful reviews we get quite often from our customers, in order to celebrate our amazing team and highlight what sets Joe Taylor Restoration apart from other companies. In this week’s blog post, we focus on a mold remediation review from another satisfied customer.

Since it is our goal to provide an UNMATCHED SERVICE EXPERIENCE℠ to each one of our customers from the start of the initial inspection to the very end of the job, it’s very rewarding to get these kinds of reviews.

The following is a fantastic mold remediation review from a customer in West Palm Beach, Florida, detailing how we provided him with an unmatched service experience- a job done extremely well by several members of our team:

I filled out the survey, but I felt like it was not enough; I had to give a call to JTR and give personal feedback to the manager. I am beyond happy about how this team has treated me and my home.

They were extremely efficient, clean, organized and polite; they treated my home as if it was theirs. Please let their manager, Glenda, know that she has done an incredible job of teaching and guiding her team.

If it was up to me, and I was in the same industry, I would steal the team for myself. Brian, a young gentleman, answered all of my questions, guided the team, and made us feel secure during a tough time.

Your company is fantastic at what you do, and please do not ever stop doing what you are doing.

I do apologize if I keep repeating myself, but wow, I have never encountered such a great company with excellent manners. It is not every day that you see a younger generation being so professional. Please thank their manager and Joe for teaching them.

I will let you go now, but thank you again for everything. To everyone in the company: hopefully, I don’t have to use you again, but if I do, I would definitely call you guys again. Thanks a bunch!

At Joe Taylor Restoration, the customer is our greatest concern, and we are fully committed to the best possible customer service. It is our policy to do all things to the best of our ability every time. The above is just one mold remediation review that highlights our team doing just that. But if you are faced with any kind of restoration emergency, be it fire, water, mold, or biohazard damage, contact Joe Taylor Restoration. Let us show you what it means for us to provide you with the very best in customer service- UNMATCHED SERVICE EXPERIENCE℠.