Seeing as though Joe Taylor Restoration (JTR) services all of Florida and Southern Georgia, AC water damage is something we see all the time. It gets HOT in the South and, unfortunately, air conditioners are often not up to the task. We make it our goal to not only remedy water damage, but to make sure we provide our customers with an unmatched service experience during the process.
Michelle, a recent customer in Ponte Vedra, Florida, experienced extensive AC water damage, but was able to get through it thanks to members of our team who “are efficient and helpful, encouraging and empathetic.”
I’d give 100 ⭐️ if I could. Absolutely incredible. Devin, Kyle, Jessica & Andreas are the best at their jobs. Water damage from an a/c overflow which no one wants, a whole wing of our home where we just had new floors installed less than 6 months ago. ♀️ All have to be pulled.
The entire team from Devin who came for the initial assessment (here on a Thursday night at 8 pm less than 3 hours after the insurance claim was filed) worked so efficiently.
The demo team (Kyle, Andreas and Jessica) showed up *early* the next morning to start the demo/restoration process. They’re the most personable, kind group of people in an otherwise pretty unpleasant situation. They are efficient and helpful, encouraging and empathetic.
19 fans (it’s not a small job). Hours in and out of our home. And every moment was enjoyable. While I don’t wish this kind of problem on anyone, I will say they have made this a whole heck of a lot less unpleasant. Thanks y’all. I can’t believe I’m saying this given the circumstances, but it’s been great to meet you!
It was great to meet you too, Michelle! Thank you for the fantastic review!
This is always our aim at JTR, to not only remediate water, fire, mold or biohazard damage, but to make sure our customers are taken care of, alleviating as much stress and frustration in the process as we possibly can. If you or one of your customers are in need of restoration services, please don’t hesitate to contact us. It will be our pleasure to show you how “efficient and helpful, encouraging and empathetic” we can be.
PROVIDING AN UNMATCHED SERVICE EXPERIENCE®
