Responding to Water Intrusion

water intrusionHuman beings love water. Our bodies are made up of about 60 percent of the stuff, we love to swim in it, bathe in it, and use it to clean everything and anything. But we also would prefer that water stay in its proper place. We want the drinking water to stay in the glass and not be spilled, we want the pool water to stay in the pool, and the rain water to remain outside. But water has a way of escaping where we want it and ending up where we don’t. Water intrusion happens quite often in our homes and businesses with situations like leaky roofs, broken pipes and overflowed canal banks.

So how should property owners respond to water intrusion? What should the knee jerk reaction be when water invades a home or place of work?

  1. Act quickly.
  2. Identify the source (different sources require different responses such as tap water, flood water, sewage, etc.), and stop or control the source, if possible.
  3. Especially if it’s a large or complicated situation, use qualified professionals, such as emergency remediation specialists, to develop and implement a response. Such a response should include determining (in advance) if construction materials impacted by water contain asbestos, mold, or other regulated materials prior to disturbance.
  4. Be sure to have the impacted areas surveyed with a moisture meter and infrared camera to document the extent of water intrusion in order to assist in managing the drying and/or remediation process.
  5. Be sure that hired professionals follow established criteria, such as those outlined by the IICRC and those included by the U.S. EPA.
  6. Confirm that all activities taken to mitigate and remediate damage are accurately documented by the restoration experts.
  7. See to it that the conditions which led to the water intrusion are investigated and thoroughly repaired.

We, at Joe Taylor Restoration, love water just like everyone else, but we also understand the frustration caused by it invading your property. Our well-trained team of technicians is ready to answer your emergency water intrusion call, 24 hours a day, 7 days a week. We promise to respond within 2 hours to your water damage emergency.

Our professionals will assess the damage utilizing the latest technologies, such as hygrometers and moisture detectors. Thermal cameras specifically allow us to assess the damage quickly and are operated at no extra cost to our customers. These devices identify all levels of water damage, from the slightest and most evident to the most severe and obscure.

Our technicians will explain in detail every step of the recovery process as it pertains to your property, and make sure that it is restored to its pre-loss condition.