With hard work and dedication, Joe continues to lead the company as the premier emergency services vendor in the Florida market. With great integrity and through providing an UNMATCHED SERVICE EXPERIENCE℠, the company has continued an impressive trajectory of growth since its inception.
Joe is relentless in making sure that each and every customer is treated with care and respect, and specifically motivates team members across the organization to achieve the very best results. As the visionary for the company, Joe ensures that the “product” remains the same as it was when he started the company out of his garage in 2002, and he was in homes servicing customers himself.
Under his leadership, the company continues to thrive. Today, Joe Taylor Restoration’s remarkable headquarters boasts over 36,000 square feet, the company has opened additional offices in Southwest and Central Florida, and the JTR team has grown to almost 100 employees across the state.
Joe is originally from New Jersey, but has enjoyed living in South Florida since 1995. He is a graduate of FAU and is passionate about spending quality time with his boys and family, as well as racing cars on the drag strip.
Aaron has worked with Joe Taylor Restoration since 2008. During his tenure as Director of Sales and Marketing, the company grew from 8 team members to over 50. He was promoted to Vice President in 2016. Since then, the company has experienced massive growth, adding team members and expanding its service areas to most of Florida.
Aaron oversees the day to day operations and ensures the company delivers on the expectations and direction that Joe sets forth, which he admits “isn’t always an easy task, as Joe has extremely high expectations.”
He graduated from FAU in 2005 with a BA in Marketing and minor in Management, and has played sports throughout his life, participating in football, basketball and golf, as well as many outdoor activities, including saltwater fishing. He is also an avid reader, spending much of his time focused on topics such as personal growth and advancing the business.
Aaron is happily married to Stephanie with one son, and currently resides in Boca Raton. He and his family are very active in their community and continue to work with charities like Compassion International, First Care, and Spanish River Church.
Annie has over 25 years of professional experience in Finance, Accounting, and Administration. She joined the company in June 2020 as an Accounting Manager, and quickly grew into the Controller role in November 2020, overseeing Accounting, Accounts Receivable, Accounts Payable, Cash Collecting, and Posting.
Annie graduated Magna Cum Laude from Boston University, with a major in Accounting, and a BS degree in Business Administration.
She teaches by example, is accessible, supportive, and hands-on. She leads the department to have a productive mindset, a willingness to serve, and a desire to be results-oriented by improving processes in order to deliver consistent, accurate, timely, and reliable financial information.
Coming from a diverse background, she has an appreciation for the uniqueness and authenticity of each personality she meets, and strongly values integrity and a positive attitude.
Annie loves discovering new cultures and places. She enjoys riding her beach cruiser along the Florida coastline, admiring the ocean and its majestic beauty. Other pastimes include doing puzzles and listening to Jazz. She has a deep appreciation for art and nature, and truly loves living in Delray Beach.
Charles "Chuck" Jones
Director of Sales
Chuck started with the company in 2021 and has a passion for customer service and the sales process. He came to Joe Taylor Restoration with a 20 plus year background in hospitality and food service sales leadership. Chuck believes in building a diverse sales team to serve the markets they sell in.
At Joe Taylor Restoration Chuck is tasked with growing sales within the organization. Being active within industry events, leading the sales team, and partnering with our customers are just a few of the day-to-day things Chuck stays busy with.
Chuck works every day to point our team towards the most customer/client-centric ways of doing business. He pushes to focus on creating the best experience for our customers, and by doing so builds brand loyalty. This strategy of building a culture where everyone is important ensures that all customers are at the center of our business.
Chuck is originally from Grand Rapids Michigan, where he attended Grand Valley State University on a swim scholarship, while earning a degree in Business Management. He has been active in sports throughout his life, which have included swimming, water polo, Triathlon and BMX racing. In 2010 he and his family moved to South Florida. Chuck has been married for 20 years and has three children. His hobbies now include travel with his wife and friends, boating, fixing and riding bicycles, and photography.
Director of Operations
Gretchen began her career with Joe Taylor Restoration as an HR Generalist in the beginning of 2020. She most recently stepped into the role of Director of Operations where she oversees Human Resources, IT, Fleet, and the Administrative/ Customer Service Department.
Gretchen comes from a Human Resources, Recruiting, and Operations background. She has her Bachelor’s degree in Psychology, a Masters Degree in Organizational Psychology, and recently obtained her SHRM-CP Certification.
She aims to always align human resources initiatives with the business strategy and company culture in order to provide an unmatched employee experience. She also strives to lead a unified team of operational and administrative professionals who are dedicated to improving and creating systems and processes that empower Joe Taylor Restoration as the company continues to grow and succeed.
Gretchen loves being a part of a company that always encourages employees to be their best both inside and outside the workplace.
When outside the office, Gretchen enjoys spending time with family and friends, traveling, and volunteering for local non-profit organizations.
SEFL Cleaning Department Manager
Glenda started her career at Joe Taylor Restoration in February 2016 as an Assistant Manager. And because of her attention to detail and hard work, was promoted to management in January 2018.
For over 11 years, Glenda directed remediation operational functions, and has extensive experience in fire, biohazard and the construction industry.
She was born in Mayaguez, Puerto Rico and moved to Miami in 1992, where she attended her first American school. During high school, she was promoted to Captain of the Varsity Volleyball team and was a member of the Varsity Soccer team.
For many years, Glenda honed her leadership skills on the field and now uses these skills to provide both customers and employees with a supportive, collaborative and professional work environment.
Glenda received her certification in AutoCad design and Digital Architecture from PBSC. She currently has a certification in IICRC WTR and is completing IICRC AMRT, and LEED Green Associate certifications.
Glenda is the mother of an amazing 5-year old boy and enjoys spending time with her family, creating memories while skateboarding, biking, swimming, and supporting people working toward their goals.
SEFL Water Department Manager
Clegg joined the Joe Taylor Restoration team in 2003, shortly after the doors opened, and helped with every aspect of the growing startup company.
As the company grew, Clegg focused his efforts on water mitigation and has successfully managed countless structural drying projects of every shape and size. He is a results-oriented, high energy, hands-on professional with skills in customer service, quality assurance, and program development. He has a thorough knowledge of the company’s best practices and has a clear vision of company goals.
Clegg, a business minded team player, has grown and developed his department through attracting, mentoring and retaining world-class team members, while always utilizing cutting edge technology. The South East Water Department is the best at bringing customers the highest quality service product on the market.
Clegg grew up in Florida, and graduated from Rollins College in Winter Park. He enjoys fishing, hunting, and sharing experiences with family and friends. His other hobbies include aviation, cycling, and reading.
Branch Manager, South West Florida
Rod started as a part-time Water Department Technician during the 2004 hurricane season, joining a small team of JTR employees. He was soon promoted to a full-time position as a Production Team Leader, after mastering the required skills and knowledge.
In 2014, Rod helped expand operations to the company’s first remote branch in Southwest Florida, originally located in the Fort Myers area. This branch continues to expand, most recently opening a larger location to accommodate it’s continuous growth and customer base.
Rod grew up in Brasilia, Brazil, where he obtained a Bachelors degree in International Relations, then relocated to Florida in 2003. He has certifications in Water Damage Restoration, Applied Structural Drying, Carpet Repair & Reinstallation, Applied Microbial Remediation, Fire & Smoke Restoration, OSHA, Journeyman Water Restorer, and Master Water Restorer.
During his off time, he loves spending time with his wife and two kids. He also enjoys returning to his native Brazil with his family, where they appreciate the beautiful beaches and spending time with family and friends.
Branch Manager, Central Florida
Jay started with the company in 2008 and worked as a Cleaning Department Technician for over a year. But because of his of his tenacity and work ethic, he was soon promoted to Estimator.
After 9 years in his Estimator position, Jay was promoted to Orlando’s first Branch Manager in May 2018. His certifications include the State of Florida Licensed Certified Building Contractor and Mold Remediator.
Jay is originally from Cochranton, Pennsylvania, and moved to Miami in 1991, where he earned a Bachelor of Science degree in Chemistry from the University of Miami.
During the late 90’s he enjoyed a successful career as a professional baseball player with the Milwaukee Brewers, Colorado Rockies, and New York Yankee organizations. His career spanned 8 seasons and was a member of the 1998, 1999 and 2000 World Series Champion New York Yankees teams.
Jay is married with three children. His hobbies include attending sporting events, traveling and fishing.