Tuesday, July 16, 2013
Lately we have discovered that many of the customers, agents, and even insurance carriers we work with are unaware that we offer biohazard remediation services. When many of us think of the term “biohazard,” we think of infectious diseases, gas masks and hazmat suits. In some cases, this mental picture is accurate, but in most of the work we deal with, the situation is much less fascinating and apocalyptic and much more unpleasant and simply necessary.
A biohazard is a biological agent or condition that is a hazard to humans or the environment, and can include hoarding and filth, unattended or undiscovered death, and suicide scenes. Like fire damage, biohazard incidences can be devastating to a home or business owner. Not only are there physical conditions that must be remediated for the safety of the residents, but there is also a myriad of emotions that come into play, especially in tragic circumstances. Joe Taylor Restoration’s licensed and insured technicians are trained in how best to deal with biohazards, and will approach each instance with sensitivity, sympathy, and professionalism.
Our staff is ready to answer biohazard calls 24 hours a day, 7 days a week. We will assess the damage, identifying immediate areas of concern, and determine the best course of action. Joe Taylor Restoration is fully committed to the best possible customer service. Therefore, our technicians will explain in detail every step of the recovery process to the home or business owner as it pertains to their property. We will also clearly report our findings to the property owner and the insurance carrier in a timely manner. A comprehensive estimate, including photographs and properly completed paperwork, will be communicated to the agent or adjuster within 48 hours of job completion.
So to sum up, Joe Taylor Restoration’s compassionate, certified staff utilizes the latest technology and training to provide the best possible customer service and emergency biohazard remediation services in the following cases:
- Filth/Hoarding Cleanup
- Distressed Property/Vandalism
- Trauma/Crime Scenes
- Suicide/Homicide Scenes
- Unattended or Undiscovered Death
- Animal Infestation and Decomposition
- Severe Odor Contamination
If you have any questions about our specific biohazard services, or if you or your insured is faced with what appears to be a biohazard situation, please do not hesitate to email me, Aaron Getty, or call our office. We are happy to help any way we can.