It’s the heart of summer in Florida and that means a lot of heat and sun, but it also means almost daily thunderstorms. All the rain is fantastic for palm trees and tropical foliage, but not so great if you have a leaking roof. Such was the case for Kathryn in Winter Park, Florida. Upon waking up to leaking roof water damage, she contacted Joe Taylor Restoration (JTR) and had a great experience, giving us JTR’s July Customer Spotlight.

It’s never a pleasant sight to wake up to water on your floor and dripping out of multiple locations on your ceiling. But working with our tech Brandon, with Joe Taylor Restoration, he assisted in making an unpleasant and stressful situation as comfortable as possible. Once contacted by our insurance carrier, he had a fast response, and even over the phone, clued us in as to a possible source of the problem, which turned out to be totally correct. He was prompt, courteous, efficient, kept the work area as clean as possible and always tidied up after his visits. His recommendations and quick response helped us to avert more serious long term damage. I hope I don’t have to call him again, but if I ever have a need for water mitigation services in the future, I would not hesitate to call JTR and Brandon again.

Thank you, Kathryn! We’re so glad Brandon and the rest of our team made your unfortunate leaking roof water damage situation as stress free as possible.

We’re thrilled that Kathryn had a great experience with JTR and our team throughout the water damage restoration process! If you or someone you know is in need of water, fire, mold or biohazard restoration services, don’t hesitate to contact Joe Taylor Restoration. We will see to it that the property is restored, and that the customer has the very best service experience all along the way.

PROVIDING AN UNMATCHED SERVICE EXPERIENCE®