Turning Relationships into Sales

Recently, I read an article on the Harvard Business Review concerning sales. The subject was how to turn relationships into sales. Being in a role in which I assist insurance carriers and agencies as they drive down costs and improve upon customer service retention, I thought back on numerous conversations I have had with agency

Decreasing Your Claims Loss Ratios

Following up on last month’s newsletter regarding customer service and customer retention, this month we will discuss decreasing your claims loss ratios.  All insurance carriers are now looking heavily into claims loss ratios on an agent level, and sometimes those ratios play a big role in how commissions are paid to the agent and future